Descript incident

Some JPEG images are rotated after import

Resolved after 21 hours 41 minutes, affecting File upload/sync, on February 3, 2026.

identified Feb 03, 2026, 06:14 PM UTC

We have identified the underlying issue and are working to restore functionality.

Started
Feb 03, 2026, 01:00 AM UTC
Resolved
Feb 03, 2026, 10:41 PM UTC
Duration
21h 41m
Detected by Pingoru
Feb 03, 2026, 01:00 AM UTC

Affected components

File upload/sync

Update timeline

  1. investigating Feb 03, 2026, 01:00 AM UTC

    We have detected a problem and are investigating the underlying issue.

  2. identified Feb 03, 2026, 06:14 PM UTC

    We have identified the underlying issue and are working to restore functionality.

  3. resolved Feb 03, 2026, 10:41 PM UTC

    This issue is now resolved.

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