Descript incident

Changes not populating for all editors in some projects

Resolved after 4 hours 44 minutes, affecting File upload/sync, on February 3, 2026.

monitoring Feb 03, 2026, 08:12 PM UTC

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

Started
Feb 03, 2026, 06:34 PM UTC
Resolved
Feb 03, 2026, 11:18 PM UTC
Duration
4h 44m
Detected by Pingoru
Feb 03, 2026, 06:34 PM UTC

Affected components

File upload/sync

Update timeline

  1. investigating Feb 03, 2026, 06:34 PM UTC

    We have detected a Live Collaboration problem where project changes are not populating in real time for other editors of the same project. This is only occurring for a very small number of projects, and all edits are still being saved to the cloud. We are currently investigating the root cause of this behavior.

  2. identified Feb 03, 2026, 07:39 PM UTC

    We have identified the underlying issue and are working to restore functionality.

  3. monitoring Feb 03, 2026, 08:12 PM UTC

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  4. resolved Feb 03, 2026, 11:18 PM UTC

    This issue is now resolved.

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