Descript incident

Web/Desktop app outage

Resolved after 1 hour, affecting File upload/sync and Login and 1 more, on February 9, 2026.

monitoring Feb 10, 2026, 12:28 AM UTC

Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

Started
Feb 09, 2026, 11:49 PM UTC
Resolved
Feb 10, 2026, 12:49 AM UTC
Duration
1h
Detected by Pingoru
Feb 09, 2026, 11:49 PM UTC

Affected components

File upload/syncLoginDesktop AppWeb App

Update timeline

  1. investigating Feb 09, 2026, 11:49 PM UTC

    We have detected a problem affecting multiple services (including login and file sync), and are actively investigating the issue.

  2. investigating Feb 09, 2026, 11:52 PM UTC

    We have detected a problem and are investigating the underlying issue.

  3. identified Feb 10, 2026, 12:19 AM UTC

    We have identified the underlying issue and are working to restore functionality.

  4. monitoring Feb 10, 2026, 12:28 AM UTC

    Functionality is fully restored and we are monitoring to ensure the system continues to be operational.

  5. resolved Feb 10, 2026, 12:49 AM UTC

    This issue is now resolved.

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