Descript incident

Users unable to downgrade subscription

Resolved after 15 minutes, affecting Subscriptions, on February 17, 2026.

investigating Feb 17, 2026, 07:35 PM UTC

We are currently aware of an issue where users are unable to downgrade their subscription to Free. The team is actively investigating the issue.

Started
Feb 17, 2026, 07:35 PM UTC
Resolved
Feb 17, 2026, 07:50 PM UTC
Duration
15m
Detected by Pingoru
Feb 17, 2026, 07:35 PM UTC

Affected components

Subscriptions

Update timeline

  1. investigating Feb 17, 2026, 07:35 PM UTC

    We are currently aware of an issue where users are unable to downgrade their subscription to Free. The team is actively investigating the issue.

  2. resolved Feb 17, 2026, 07:50 PM UTC

    This issue is now resolved.

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