Resolved after 6 hours 18 minutes, affecting File upload/sync, on March 10, 2026.
We have identified the underlying issue and are working to restore functionality.
Affected components
File upload/sync
Update timeline
- investigating Mar 10, 2026, 07:06 PM UTC
The Media Classification process is not completing for new visual media uploads. Files are still being uploaded successfully into projects, but this can lead to issues when trying to process these assets with Underlord. Our team is currently investigating the underlying issue.
- identified Mar 10, 2026, 08:28 PM UTC
We have identified the underlying issue and are working to restore functionality.
- resolved Mar 11, 2026, 01:25 AM UTC
This issue is now resolved.
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