Descript incident

Some users are unable to start Recordings

Resolved after 4 hours 31 minutes, affecting Recorder, on April 16, 2026.

monitoring Apr 16, 2026, 07:36 PM UTC

We are monitoring to ensure the system continues to be operational.

Started
Apr 16, 2026, 04:24 PM UTC
Resolved
Apr 16, 2026, 08:56 PM UTC
Duration
4h 31m
Detected by Pingoru
Apr 16, 2026, 04:24 PM UTC

Affected components

Recorder

Update timeline

  1. investigating Apr 16, 2026, 04:24 PM UTC

    We have detected a problem with instability when starting recordings. At this time, it primarily seems to affect users who record from the Desktop application. The team is currently investigating.

  2. identified Apr 16, 2026, 05:22 PM UTC

    We have identified the underlying issue and are working to restore functionality.

  3. monitoring Apr 16, 2026, 07:36 PM UTC

    We are monitoring to ensure the system continues to be operational.

  4. resolved Apr 16, 2026, 08:56 PM UTC

    This issue is now resolved.

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