Descript incident

Avatar generation is unavailable

Resolved after 3 hours 46 minutes, affecting Avatars, on September 4, 2026.

resolved Sep 04, 2026, 05:17 AM UTC

This issue is now resolved.

Started
Sep 04, 2026, 01:31 AM UTC
Resolved
Sep 04, 2026, 05:17 AM UTC
Duration
3h 46m
Detected by Pingoru
Sep 04, 2026, 01:31 AM UTC

Affected components

Avatars

Update timeline

  1. investigating Sep 04, 2026, 01:31 AM UTC

    Avatar generations are currently failing due to a 3rd party outage. We're currently awaiting an update from them.

  2. monitoring Sep 04, 2026, 04:46 AM UTC

    Our 3rd party service appears to be back online and avatar generations have been succeeding in the last hour. We're monitoring that recovery holds.

  3. resolved Sep 04, 2026, 05:17 AM UTC

    This issue is now resolved.

  4. resolved Sep 04, 2026, 05:17 AM UTC

    This issue is now resolved.

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