Resolved after 23 hours 26 minutes, affecting Deque Log-In Service (US) and Assessment Services - Auditor and 1 more, on October 20, 2025.
The incident has been resolved for over 18 hours and we are no longer experiencing any errors.
Affected components
Deque Log-In Service (US)Assessment Services - AuditorDeque Log-In Service (EU)Deque Log-In Service (AU)Deque UniversityAssessment Services - MonitorAxe Reports (EU)Axe Reports (AU)Axe Devtools APIs RepositoryAxe Devtools Pro Server
Update timeline
- identified Oct 20, 2025, 06:39 PM UTC
Some users are experiencing intermittent errors. This is due to the ongoing incident our public cloud provider is experiencing. We are monitoring for recovery.
- monitoring Oct 20, 2025, 11:40 PM UTC
Our cloud provider has resolved the incident and we are now monitoring for stability. Please report any issues to [email protected]
- resolved Oct 21, 2025, 06:05 PM UTC
The incident has been resolved for over 18 hours and we are no longer experiencing any errors.
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