Deque incident
Intermittent '401 Unauthorized' Errors | axe Monitor | DevTools Browser Extension | Account Portal
Resolved after 1 day, affecting Axe Devtools Pro Server and Axe Monitor, on December 19, 2024.
This is incident is resolved now and from a customer's standpoint, there is no more impact after we made the temporary internal fix. We would be scheduling a permanent fix once it is tested.
Affected components
Update timeline
- monitoring Dec 19, 2024, 07:47 PM UTC
Some users may have experienced intermittent '401 Unauthorized' errors while using the following products: axe DevTools Browser Extension axe Monitor axe Account Portal We have identified and mitigated the issue, and are monitoring for stability. Please feel free to reach out to [email protected] if you have any questions.
- monitoring Dec 19, 2024, 07:48 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 20, 2024, 08:10 PM UTC
This is incident is resolved now and from a customer's standpoint, there is no more impact after we made the temporary internal fix. We would be scheduling a permanent fix once it is tested.
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