Resolved after 53 minutes, affecting App and Website, on June 1, 2026.
We have resolved the internal issue - and all service functionality, including purchases and internal tools, has returned to normal levels.
Affected components
Update timeline
- investigating Jun 01, 2026, 11:02 AM UTC
We are seeing elevated error rates on our key services, impacting a range of user experiences including checkout, search and loading items. Our CX tooling is also experiencing issues impacting ability to respond to queries. Our engineering team are actively investigating the issue to restore service as soon as possible
- monitoring Jun 01, 2026, 11:46 AM UTC
Services are showing signs of recovery across key components. We will provide further updates as we learn more about the cause and verify full restoration of impacted services.
- resolved Jun 01, 2026, 11:55 AM UTC
We have resolved the internal issue - and all service functionality, including purchases and internal tools, has returned to normal levels.
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Amazon Web Services