Depop Outage History
Depop is up right nowPingoru has recorded 23 incidents for Depop: 18 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 162 of 720 (22%) |
| May 2026 | 1 | 3 of 744 (0%) |
| June 2026 | 2 | 7 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 11 of 720 (2%) |
| October 2026 | 0 | 0 of 573 (0%) |
Incidents, newest first
Minor September 30, 2026 Issues Affecting USPS QR Code Label Generation 3h 55m
Started Sep 30, 2026, 02:36 AM UTC· resolved Sep 30, 2026, 06:31 AM UTC
- investigating Sep 30, 2026, 02:36 AM UTC
We're aware of an issue affecting USPS QR code label generation, which is preventing some labels from being generated successfully. We're continuing to monitor the situation and will provide another update as soon as more information is available.
- monitoring Sep 30, 2026, 03:28 AM UTC
Update: We’re seeing early signs of recovery in USPS QR-code label generation. However, the underlying USPS maintenance is still ongoing, so some sellers may continue to experience label-generation failures. We’re monitoring the situation closely and will provide another update once service is stable.
- resolved Sep 30, 2026, 06:31 AM UTC
USPS QR-code label generation is working normally again, and we haven't seen any further failures for several hours. If a label failed to generate earlier, please try again. Thanks for your patience.
Minor June 15, 2026 Issue affecting bag features 6h 6m App, Website
Started Jun 15, 2026, 03:56 PM UTC· resolved Jun 15, 2026, 10:02 PM UTC
- identified Jun 15, 2026, 03:56 PM UTC
We're aware of an issue affecting the bag on all platforms, meaning you cannot view, add or remove items. The team has identified the cause and is actively working to restore bag functionality as quickly as possible. In the meantime, you can use the 'Buy now' button to check out directly. We'll share another update as soon as we have one. Thanks for your patience.
- monitoring Jun 15, 2026, 05:00 PM UTC
A fix has been applied and all bag functionality is now restored. Thank you for your patience.
- resolved Jun 15, 2026, 10:02 PM UTC
All bag and checkout functionalities are working as expected.
Minor June 1, 2026 Partial outage on key products 53m App, Website
Started Jun 01, 2026, 11:02 AM UTC· resolved Jun 01, 2026, 11:55 AM UTC
- investigating Jun 01, 2026, 11:02 AM UTC
We are seeing elevated error rates on our key services, impacting a range of user experiences including checkout, search and loading items. Our CX tooling is also experiencing issues impacting ability to respond to queries. Our engineering team are actively investigating the issue to restore service as soon as possible
- monitoring Jun 01, 2026, 11:46 AM UTC
Services are showing signs of recovery across key components. We will provide further updates as we learn more about the cause and verify full restoration of impacted services.
- resolved Jun 01, 2026, 11:55 AM UTC
We have resolved the internal issue - and all service functionality, including purchases and internal tools, has returned to normal levels.
Minor May 8, 2026 Increased error rates and latency 2h 35m App, Website
Started May 08, 2026, 01:30 AM UTC· resolved May 08, 2026, 04:06 AM UTC
- investigating May 08, 2026, 01:30 AM UTC
We're seeing increased error rates and latency across Depop. We're investigating the underlying issue and determining what's impacted and how.
- identified May 08, 2026, 02:12 AM UTC
We've identified the issue and are seeing reduced error rates and latency across Depop. We're currently working to fully resolve this.
- monitoring May 08, 2026, 03:10 AM UTC
Normal service has largely been restored, and we're continuing to monitor the situation.
- resolved May 08, 2026, 04:06 AM UTC
Things should be back to normal!
Minor April 20, 2026 Delays to seller withdrawal payments 1d 18h App, Website
Started Apr 20, 2026, 04:25 PM UTC· resolved Apr 22, 2026, 11:00 AM UTC
- investigating Apr 20, 2026, 04:25 PM UTC
We are aware of an issue where some sellers are not getting paid out in the correct time frame after their item has been delivered. Our team is actively investigating and working on a fix — if you are affected, please contact our support team for assistance.
- monitoring Apr 21, 2026, 09:48 AM UTC
We identified the root cause of an issue where some sellers were not getting paid out in the correct time frame after their item had been delivered. A fix has been deployed — if you are affected, please contact our support team for assistance.
- resolved Apr 22, 2026, 11:00 AM UTC
Our payouts are now being paid out in time, and any existing affected orders have now been processed and paid out.
Minor April 8, 2026 Service Issues Impacting Mobile & Web: Investigation in Progress 43m App, Website
Started Apr 08, 2026, 07:15 AM UTC· resolved Apr 08, 2026, 07:59 AM UTC
- investigating Apr 08, 2026, 07:15 AM UTC
We're looking into some service issues impacting our mobile and website - hang tight while we figure out what's going on as quickly as we can
- resolved Apr 08, 2026, 07:59 AM UTC
Everything's back to normal now. We'll keep an eye on things throughout the day. Thanks for your patience
Minor March 22, 2026 USPS tracking issue 16d 11h
Started Mar 22, 2026, 10:27 PM UTC· resolved Apr 08, 2026, 10:20 AM UTC
- investigating Mar 22, 2026, 10:27 PM UTC
We are aware of an issue affecting USPS tracking, where some orders may display incorrect or inconsistent status updates. Our team is actively investigating and working to resolve this as quickly as possible. We appreciate your patience and will share further updates as soon as they are available.
- investigating Mar 24, 2026, 04:12 PM UTC
USPS is currently experiencing an issue where their tracking portal may display incorrect or outdated tracking information. This issue is limited to the USPS portal. Tracking information within the Depop app remains accurate, and packages are progressing as expected. Auto cancellation and payouts are not affected. We are working closely with our third-party shipping providers to investigate this further and will share updates as more information becomes available.
- resolved Mar 26, 2026, 03:39 PM UTC
This issue has now been resolved. Purchases since Wednesday are showing accurate tracking information on the USPS website. Some purchases prior to this may still display outdated information on the USPS site; however, tracking status within the Depop app remains accurate. Auto-cancellation and payout on delivery continue to operate as expected. Thank you for your patience.
- monitoring Mar 28, 2026, 10:30 AM UTC
We are aware that some orders shipped with USPS prior to 25 March 2026 may display missing or incorrect tracking information on the USPS portal. • Tracking status within the Depop app remains accurate • Auto-cancellation is not affected and continue to operate as expected. • Payouts are not affected and continue to operate as expected. In collaboration with our third-party shipping providers, we have implemented a fix, and this issue should not affect orders shipped from 26 March onwards. We apologise for any inconvenience or concern this may have caused and appreciate your patience.
- resolved Apr 08, 2026, 10:20 AM UTC
All transactions created prior to 25th March should have now been delivered. if you have not yet received your item, please raise an issue in the Resolution Center: https://www.depop.com/disputes/
Minor March 13, 2026 The app and website are experiencing issues 29m
Started Mar 13, 2026, 03:15 PM UTC· resolved Mar 13, 2026, 03:45 PM UTC
- investigating Mar 13, 2026, 03:15 PM UTC
Depop users are seeing errors when using the website and/or the app
- monitoring Mar 13, 2026, 03:44 PM UTC
We've resolved the issue and the site and app are working again.
- resolved Mar 13, 2026, 03:45 PM UTC
We've resolved the issue and the site and app are working again.
Minor March 12, 2026 Issue affecting Depop Shipping labels for some users 1d 5h
Started Mar 12, 2026, 12:02 PM UTC· resolved Mar 13, 2026, 05:25 PM UTC
No vendor updates were posted for this incident.
Notice January 24, 2026 Email delivery delays 17h 32m
Started Jan 24, 2026, 02:29 PM UTC· resolved Jan 25, 2026, 08:01 AM UTC
No vendor updates were posted for this incident.
Critical December 5, 2025 Depop app and website are not working due to third-party provider outage 5m
Started Dec 05, 2025, 09:10 AM UTC· resolved Dec 05, 2025, 09:15 AM UTC
No vendor updates were posted for this incident.
Major November 18, 2025 Partial Outage on Website & App 8h 14m
Started Nov 18, 2025, 12:08 PM UTC· resolved Nov 18, 2025, 08:23 PM UTC
No vendor updates were posted for this incident.
Major October 20, 2025 Depop is experiencing errors 1d 2h
Started Oct 20, 2025, 08:18 AM UTC· resolved Oct 21, 2025, 10:45 AM UTC
No vendor updates were posted for this incident.
Notice October 15, 2025 Receipt Delivery Issue –
Started Oct 15, 2025, 12:45 PM UTC· resolved Oct 15, 2025, 12:45 PM UTC
No vendor updates were posted for this incident.
Minor October 14, 2025 Listing Issues 38m
Started Oct 14, 2025, 06:30 PM UTC· resolved Oct 14, 2025, 07:08 PM UTC
No vendor updates were posted for this incident.
Minor October 12, 2025 Delayed tracking updates 3d 18h
Started Oct 12, 2025, 12:38 PM UTC· resolved Oct 16, 2025, 07:19 AM UTC
No vendor updates were posted for this incident.
Notice October 10, 2025 Sold item receipts are currently delayed 2h 29m
Started Oct 10, 2025, 03:37 PM UTC· resolved Oct 10, 2025, 06:06 PM UTC
No vendor updates were posted for this incident.