Deepgram Voice AI incident
Intermittent 404 HTTP errors Batch STT English
Resolved after 1 hour 48 minutes, affecting Batch API, on May 12, 2026.
During the affected time period, some English batch speech-to-text requests intermittently returned 404 Not Found HTTP errors. This issue was limited to requests that met both of the following criteria: - Utilized English batch STT models (including both monolingual English and multilingual models that support English transcription) - Had Smart Format, Entity Detection, or Redaction features enabled.
Affected components
Update timeline
- investigating May 12, 2026, 08:14 PM UTC
During the affected time period, some English batch speech-to-text requests intermittently returned 404 Not Found HTTP errors. This issue was limited to requests that met both of the following criteria: - Utilized English batch STT models (including both monolingual English and multilingual models that support English transcription) - Had Smart Format, Entity Detection, or Redaction features enabled.
- resolved May 12, 2026, 08:15 PM UTC
This incident has been resolved.
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