Deepgram Voice AI incident

Elevated Latency and Errors for Batch STT

Resolved after 2 hours 25 minutes, affecting Batch API, on October 22, 2026.

resolved Oct 23, 2026, 11:05 AM UTC

Between 19:27 and 21:53 UTC on October 22, some pre-recorded (batch) requests intermittently had elevated latency, and some timed out. This incident is resolved. All systems are operational.

Started
Oct 22, 2026, 07:27 PM UTC
Resolved
Oct 22, 2026, 09:53 PM UTC
Duration
2h 25m
Detected by Pingoru
Oct 22, 2026, 07:27 PM UTC

Affected components

Batch API

Update timeline

  1. investigating Oct 23, 2026, 11:03 AM UTC

    We are currently investigating elevated latency and 5xx error rates returned from batch requests to our API platform.

  2. resolved Oct 23, 2026, 11:05 AM UTC

    Between 19:27 and 21:53 UTC on October 22, some pre-recorded (batch) requests intermittently had elevated latency, and some timed out. This incident is resolved. All systems are operational.

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