Deepgram Voice AI incident

Elevated API errors

Resolved after 9 minutes, affecting Batch API and Streaming API and 1 more, on September 30, 2026.

resolved Oct 01, 2026, 01:23 PM UTC

Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.

Started
Sep 30, 2026, 07:29 PM UTC
Resolved
Sep 30, 2026, 07:39 PM UTC
Duration
9m
Detected by Pingoru
Sep 30, 2026, 07:29 PM UTC

Affected components

Batch APIStreaming APITTS APIVoice Agent API

Update timeline

  1. investigating Oct 01, 2026, 01:18 PM UTC

    We are investigating elevated error rates on API requests. Some requests and connections are failing with HTTP 500 errors or timing out.

  2. resolved Oct 01, 2026, 01:23 PM UTC

    Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.

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