DaySmart incident

Cloud Mobile App and Browser Login Issues

Resolved after 9 minutes, affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps, on November 12, 2025.

resolved Nov 12, 2025, 03:21 PM UTC

Our teams have successfully rolled back the recent release and all systems appear to have recovered at this time

Started
Nov 12, 2025, 03:12 PM UTC
Resolved
Nov 12, 2025, 03:21 PM UTC
Duration
9m
Detected by Pingoru
Nov 12, 2025, 03:12 PM UTC

Affected components

Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile Apps

Update timeline

  1. identified Nov 12, 2025, 03:12 PM UTC

    We are currently aware of an issues that is affecting log in to the Cloud Mobile App and Browser platform. Our Product and Engineering teams have identified the problem and are currently working on a roll back to a recent release that took place this morning

  2. resolved Nov 12, 2025, 03:21 PM UTC

    Our teams have successfully rolled back the recent release and all systems appear to have recovered at this time

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