Resolved after 11 minutes, affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps and 1 more, on August 31, 2026.
Users are now able to log in normally and the incident is resolved. We are still looking into the root cause of the issues but reports of the issues with the system have stopped and everything appears within normal operating functions. If you continue to experience issues, please reach out to out support departments. We appreciate your patience as we looked into this issue and apologize for the inconvenience.
Affected components
Update timeline
- monitoring Aug 31, 2026, 07:52 PM UTC
Service Interruption: Some customers are currently experiencing issues accessing their DaySmart Pet accounts. Our engineering team is aware and actively investigating. You don't need to do anything on your end. Please refer to our Status Page for additional updates: https://status.daysmart.com/
- resolved Aug 31, 2026, 08:03 PM UTC
Users are now able to log in normally and the incident is resolved. We are still looking into the root cause of the issues but reports of the issues with the system have stopped and everything appears within normal operating functions. If you continue to experience issues, please reach out to out support departments. We appreciate your patience as we looked into this issue and apologize for the inconvenience.
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