Resolved after 33 minutes, affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps, on November 13, 2025.
Our teams have successfully completed a rollback and all services appear to be functioning normally
Affected components
Update timeline
- investigating Nov 13, 2025, 09:38 PM UTC
We are currently aware of an issue effecting logging in to the Cloud website and mobile app. We have reported this to our Product and Engineering teams and are working to identify the issue
- identified Nov 13, 2025, 09:52 PM UTC
Our team has identified the issue and has initiated a roll back. We will continue to update as we see improvement as the rollback continues
- resolved Nov 13, 2025, 10:12 PM UTC
Our teams have successfully completed a rollback and all services appear to be functioning normally
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