DaySmart incident
Transactions are unable to be authorized or being automatically voided when using DaySmart Payments via CardConnect
Minor Vendor's status page →
Resolved after 7 hours 35 minutes, affecting CardConnect, on November 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
CardConnect
Update timeline
- investigating Nov 20, 2025, 03:49 PM UTC
We are currently investigating an issue where merchants will receive an "Unable to authorize transaction" error during checkout and seeing transactions be auto voided within CardPointe when the transactions are made with a terminal. As a temporary workaround, transactions can be manually keyed in and will process properly.
- identified Nov 20, 2025, 04:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 20, 2025, 11:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2025, 11:25 PM UTC
This incident has been resolved.
Your product runs on more than DaySmart
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services