DaySmart incident

Cloud Login Issues

Resolved after 41 minutes, affecting Web Apps, on December 22, 2025.

resolved Dec 22, 2025, 07:09 PM UTC

The issues of Cloud site errors and not being able to log in are now resolved. If you are still experiencing issues logging in, please clear your cache and cookies for your browser.

Started
Dec 22, 2025, 06:28 PM UTC
Resolved
Dec 22, 2025, 07:09 PM UTC
Duration
41m
Detected by Pingoru
Dec 22, 2025, 06:28 PM UTC

Affected components

Web Apps

Update timeline

  1. investigating Dec 22, 2025, 06:28 PM UTC

    We are currently experiencing issues with the Cloud website and logging or directing to the site. When reaching the site you may see an error regarding an XML file. We are investigating the issue and will provide updates as we know more

  2. resolved Dec 22, 2025, 07:09 PM UTC

    The issues of Cloud site errors and not being able to log in are now resolved. If you are still experiencing issues logging in, please clear your cache and cookies for your browser.

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