Resolved after 1 hour 20 minutes, affecting CardConnect, on November 6, 2024.
A fix has been implemented and CardConnect is monitoring the results.
Affected components
CardConnect
Update timeline
- identified Nov 06, 2024, 07:46 PM UTC
CardConnect has acknowledged this an an issue on their end and they are working to resolve the issue. We will update this incident as we receive updates from CardConnect.
- identified Nov 06, 2024, 08:17 PM UTC
You can use the following link to follow the incident's updates on CardConnect's website: https://status.cardconnect.com/incidents/bh6yypj0b6sy. We will continue to post updates here as well.
- monitoring Nov 06, 2024, 08:42 PM UTC
A fix has been implemented and CardConnect is monitoring the results.
- resolved Nov 06, 2024, 09:06 PM UTC
This incident has been resolved.
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