DaySmart incident

Text Messaging service interruption

Resolved after 20 hours 34 minutes, affecting Messaging, on April 16, 2025.

monitoring Apr 16, 2025, 06:52 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 16, 2025, 03:43 PM UTC
Resolved
Apr 17, 2025, 12:18 PM UTC
Duration
20h 34m
Detected by Pingoru
Apr 16, 2025, 03:43 PM UTC

Affected components

Messaging

Update timeline

  1. investigating Apr 16, 2025, 03:43 PM UTC

    We are currently experiencing issues with the text message services. Our teams are actively working towards a resolution.

  2. monitoring Apr 16, 2025, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2025, 12:18 PM UTC

    This incident has been resolved.

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