Resolved after 2 hours 51 minutes, affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps, on April 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile Apps
Update timeline
- investigating Apr 28, 2025, 07:08 PM UTC
We are currently investigating an issue where customers are having issues with creating and closing tickets during checkout and appointment creation.
- identified Apr 28, 2025, 07:09 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 28, 2025, 09:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2025, 10:00 PM UTC
This incident has been resolved.
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