Resolved after 1 hour 11 minutes, affecting Web Apps and DaySmart Salon, Pet, Body Art, Spa Mobile Apps and 1 more, on May 13, 2025.
We are continuing to monitor for any further issues.
Affected components
Web AppsDaySmart Salon, Pet, Body Art, Spa Mobile AppsMessagingDaySmart Remote Access Mobile AppOnline Booking
Update timeline
- investigating May 13, 2025, 06:10 PM UTC
We are currently investigating an issue that is causing an outage with the application.
- identified May 13, 2025, 06:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 13, 2025, 06:18 PM UTC
A fix has been implemented and we are monitoring the results.
- identified May 13, 2025, 06:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 13, 2025, 06:52 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 13, 2025, 06:56 PM UTC
We are continuing to monitor for any further issues.
- resolved May 13, 2025, 07:22 PM UTC
This incident has been resolved.
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