DaySmart incident

Issue with sending Marketing Campaigns to Clients

Resolved after 5 days 19 hours, affecting Messaging, on September 17, 2025.

monitoring Sep 19, 2025, 08:34 PM UTC

The issues with Marketing have been identified and a fix has been implemented. We are currently monitoring the issue

Started: Sep 17, 2025, 08:53 PM UTC
Resolved: Sep 23, 2025, 04:52 PM UTC
Duration: 5d 19h
Detected by Pingoru: Sep 17, 2025, 08:53 PM UTC

Affected components

Messaging

Update timeline

investigating Sep 17, 2025, 08:53 PM UTC

We're currently experiencing an issue with our marketing system. Sending campaigns to your clients is temporarily unavailable. Our team is working hard to fix it as quickly as possible. Thank you for your patience.
monitoring Sep 19, 2025, 08:34 PM UTC

The issues with Marketing have been identified and a fix has been implemented. We are currently monitoring the issue
resolved Sep 23, 2025, 04:52 PM UTC

This incident has been resolved.

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