DataRobot incident

Widespread intermittent service issues for new workloads in US Production

Resolved after 20 hours 5 minutes, affecting AI Apps and MLOps and 1 more, on May 8, 2026.

monitoring May 08, 2026, 01:40 PM UTC

Engineering resolved the underlying issue with workload scheduling and is monitoring the cluster.

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Twilio Degraded Degradation to multiple Twilio products

Started: May 08, 2026, 12:15 AM UTC
Resolved: May 08, 2026, 08:21 PM UTC
Duration: 20h 5m
Detected by Pingoru: May 08, 2026, 12:15 AM UTC

Affected components

AI AppsMLOpsNotebooks

Update timeline

monitoring May 08, 2026, 03:53 AM UTC

We are currently experiencing intermittent service issues in US Production, which are primarily affecting the launch of new workloads for Notebooks, Custom models, and Custom Applications. This issue does not impact existing workloads. This disruption is strongly correlated with an ongoing AWS Availability Zone outage (https://health.aws.amazon.com/health/status), causing resource allocation failures. The team is actively monitoring the situation and tracking updates from AWS.
identified May 08, 2026, 05:47 AM UTC

We are currently experiencing intermittent service issues in US Production, which are primarily affecting the launch of new workloads for Custom models, and Custom Applications. This issue does not impact existing workloads. This disruption is strongly correlated with an ongoing AWS Availability Zone outage (https://health.aws.amazon.com/health/status), causing resource allocation failures. The team is actively monitoring the situation and tracking updates from AWS.
identified May 08, 2026, 06:13 AM UTC

We are continuing to experience issues launching new workloads for Custom Models and Custom Applications in US Production. This is connected to an ongoing AWS outage. Our team is exploring multiple mitigation options.
monitoring May 08, 2026, 01:40 PM UTC

Engineering resolved the underlying issue with workload scheduling and is monitoring the cluster.
resolved May 08, 2026, 08:21 PM UTC

Engineering confirmed the issue is resolved and all services are restored.

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