Resolved after 41 minutes, on November 12, 2024.
This incident has been resolved. All customers using Okta SSO to access DataGrail can do so successfully.
Update timeline
- investigating Nov 12, 2024, 07:49 PM UTC
We are currently investigating an issue where customers utilizing Okta SSO for access to DataGrail are unable to successfully login and see a 403 error message. We will update again when we know more.
- identified Nov 12, 2024, 08:11 PM UTC
The issue has been identified and fix is being implemented.
- resolved Nov 12, 2024, 08:30 PM UTC
This incident has been resolved. All customers using Okta SSO to access DataGrail can do so successfully.
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