Resolved after 36 minutes, affecting APM and Database Monitoring, on May 13, 2026.
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
Affected components
Update timeline
- investigating May 13, 2026, 03:16 PM UTC
We are investigating degraded performance in the Database Monitoring pages and APM service pages. During this time, some customers may be experiencing: - The DBM database list page failing to load or displaying zero databases - 503 errors when attempting to access database instance views - Inability to view or interact with Database Monitoring data in our US1 datacenter - The APM service page failing to load
- monitoring May 13, 2026, 03:36 PM UTC
We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.
- resolved May 13, 2026, 03:53 PM UTC
This incident has been resolved.
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