Datadog US1 incident

Delayed events triggered by emails

Resolved after 1 hour 35 minutes, affecting Incident Response, on September 20, 2026.

resolved Sep 20, 2026, 06:53 AM UTC

The issue is now resolved. All events from emails are being timely processed and we went through the backfill.

Started
Sep 20, 2026, 05:17 AM UTC
Resolved
Sep 20, 2026, 06:53 AM UTC
Duration
1h 35m
Detected by Pingoru
Sep 20, 2026, 05:17 AM UTC

Affected components

Incident Response

Update timeline

  1. investigating Sep 20, 2026, 05:17 AM UTC

    We are investigating increased latency processing Events coming from inbound emails. As a result of this issue, some users may see delays or gaps in the event stream or for event queries on dashboards and for events based workflows such as on-call notifications

  2. resolved Sep 20, 2026, 06:53 AM UTC

    The issue is now resolved. All events from emails are being timely processed and we went through the backfill.

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