CyberFOX incident

Password Boss WebApp & Extension – Sign‑In Issues Resolved

Resolved after 12 days 2 hours, affecting Cloud Services and Browser Extensions, on January 22, 2026.

monitoring Jan 22, 2026, 01:47 PM UTC

Monitoring – A recent Google Chrome update caused some users to experience issues signing into the Password Boss WebApp and/or the Password Boss browser extension. Our team deployed an update today to address this behavior, and you should begin seeing improvements throughout the day. If you are still experiencing problems, please follow the steps below to clear cached data: Troubleshooting Steps - Open the Password Boss WebApp - Right‑click anywhere on the page - Select Inspect - Go to Application - Choose Storage - Click Clear Site Data After clearing the data, reload the WebApp and sign back in. We’ll continue monitoring until fully resolved.

Started
Jan 22, 2026, 01:47 PM UTC
Resolved
Feb 03, 2026, 04:35 PM UTC
Duration
12d 2h
Detected by Pingoru
Jan 22, 2026, 01:47 PM UTC

Affected components

Cloud ServicesBrowser Extensions

Update timeline

  1. monitoring Jan 22, 2026, 01:47 PM UTC

    Monitoring – A recent Google Chrome update caused some users to experience issues signing into the Password Boss WebApp and/or the Password Boss browser extension. Our team deployed an update today to address this behavior, and you should begin seeing improvements throughout the day. If you are still experiencing problems, please follow the steps below to clear cached data: Troubleshooting Steps - Open the Password Boss WebApp - Right‑click anywhere on the page - Select Inspect - Go to Application - Choose Storage - Click Clear Site Data After clearing the data, reload the WebApp and sign back in. We’ll continue monitoring until fully resolved.

  2. resolved Feb 03, 2026, 04:35 PM UTC

    This incident has been resolved.

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