CyberFOX incident

DNS Filtering: Reporting

Resolved after 29 days 17 hours, affecting Reporting, on February 2, 2026.

monitoring Feb 02, 2026, 10:50 PM UTC

We’re aware that some customers are experiencing delays with their reports. We’re currently performing a database schema upgrade as part of an ongoing data migration, which may take some time to complete. During this process, some data may appear temporarily missing and reports may be slower than usual. We expect performance to normalize shortly as the migration progresses, and we appreciate your patience while we complete this work. DNS resolver performance is not impacted under any circumstances, as this maintenance is strictly limited to reporting and report ingestion from an isolated queueing pipeline that is fully independent of the resolver subsystem.

Started
Feb 02, 2026, 10:50 PM UTC
Resolved
Mar 04, 2026, 04:48 PM UTC
Duration
29d 17h
Detected by Pingoru
Feb 02, 2026, 10:50 PM UTC

Affected components

Reporting

Update timeline

  1. monitoring Feb 02, 2026, 10:50 PM UTC

    We’re aware that some customers are experiencing delays with their reports. We’re currently performing a database schema upgrade as part of an ongoing data migration, which may take some time to complete. During this process, some data may appear temporarily missing and reports may be slower than usual. We expect performance to normalize shortly as the migration progresses, and we appreciate your patience while we complete this work. DNS resolver performance is not impacted under any circumstances, as this maintenance is strictly limited to reporting and report ingestion from an isolated queueing pipeline that is fully independent of the resolver subsystem.

  2. resolved Mar 04, 2026, 04:48 PM UTC

    This incident has been resolved.

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