Resolved after 6 days 2 hours, affecting Cloud Services and CyberFOX Password Manager Portal and 1 more, on June 24, 2025.
The issue affecting accounts has been resolved with a temporary patch, and systems are currently stable. A permanent solution is in development, and progress is being actively monitored. > In the meantime, please avoid using the recycle bin recovery feature for secure items. A further update will be shared once the permanent fix is deployed.
Affected components
Update timeline
- identified Jun 24, 2025, 10:00 PM UTC
We identified another issue after we deployed a fix in the previous incident (https://status.cyberfox.com/incidents/rwzy92rss5fh) We apologize for any inconvenience this may cause and assure you that our team is working diligently to minimize the impact on your user experience.
- monitoring Jun 24, 2025, 11:42 PM UTC
The issue affecting accounts has been resolved with a temporary patch, and systems are currently stable. A permanent solution is in development, and progress is being actively monitored. > In the meantime, please avoid using the recycle bin recovery feature for secure items. A further update will be shared once the permanent fix is deployed.
- resolved Jul 01, 2025, 12:33 AM UTC
An update has been deployed that should resolve this issue.
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