Resolved after 3 hours 50 minutes, affecting Transactions processing and In-app Curve functionality, on November 18, 2025.
PayPal services have remained stable and all transactions are now processing normally. Monitoring shows consistent performance, and no further impact has been observed. The incident is now fully closed.
Affected components
Update timeline
- identified Nov 18, 2025, 01:27 PM UTC
We’re observing elevated timeouts when processing PayPal payments. PayPal has confirmed the issue is on their side and is working on a resolution. Our systems remain stable and fallback mechanisms are performing as expected, but PayPal transactions may currently fail or be delayed. Please, note that you may find issues while adding Paypal as a funding source in our app.
- identified Nov 18, 2025, 02:47 PM UTC
We are still awaiting a resolution from PayPal. They have confirmed the issue is on their side and are actively working on a fix.
- monitoring Nov 18, 2025, 04:08 PM UTC
We are no longer observing timeouts or failures when processing PayPal transactions. The service appears to be stable again on PayPal’s side. Our systems are functioning normally, and we will keep monitoring closely to ensure continued stability.
- resolved Nov 18, 2025, 05:18 PM UTC
PayPal services have remained stable and all transactions are now processing normally. Monitoring shows consistent performance, and no further impact has been observed. The incident is now fully closed.
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