Resolved after 17 hours 18 minutes, affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), on September 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 06, 2026, 08:59 PM UTC
We are currently aware of an issue affecting payments made with Discover and Diners Club cards. Some customers may experience transaction declines when using these card types. This is related to an ongoing issue with one of our payment processing partners and we are actively working with them to resolve it as quickly as possible. We apologise for any inconvenience this may cause. In the meantime, we recommend using an alternative card if available. We will provide further updates as the situation develops.
- monitoring Sep 07, 2026, 10:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 07, 2026, 02:17 PM UTC
This incident has been resolved.
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