Curve incident

Issue identified on adding card to the wallet

Resolved after 25 minutes, affecting Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), on April 27, 2026.

monitoring Apr 27, 2026, 05:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 27, 2026, 05:29 PM UTC
Resolved
Apr 27, 2026, 05:54 PM UTC
Duration
25m
Detected by Pingoru
Apr 27, 2026, 05:29 PM UTC

Affected components

Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc)

Update timeline

  1. investigating Apr 27, 2026, 05:29 PM UTC

    We are currently experiencing an issue with our third-party service provider, and as a result, customers are unable to add their cards to a digital wallet at this time. The provider is working to resolve the issue as quickly as possible. Our team is actively monitoring the situation in coordination with the provider and will share updates as soon as more information becomes available. Thank you for your patience.

  2. monitoring Apr 27, 2026, 05:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 05:54 PM UTC

    This incident has been resolved.

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