Resolved after 1 hour 17 minutes, affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), on August 1, 2025.
Earlier today some customers were having problems while making payments. Everything’s now back to normal and we’re sorry for any inconvenience caused.
Affected components
Update timeline
- investigating Aug 01, 2025, 01:43 PM UTC
We’re currently experiencing service degradation due to issues from our payment acquirer, PayPal. As a result, some transactions may be declined or delayed. Our team is actively monitoring the situation and working with our partners to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. We’ll provide updates as soon as more information becomes available.
- identified Aug 01, 2025, 02:10 PM UTC
Service unavailable issues with PayPal, has caused a slight increase in declines. We are working to get you transacting as soon as possible.
- monitoring Aug 01, 2025, 02:18 PM UTC
We are seeing improvement to our transactions. You can follow along on the PayPal status page for when they mark the disruption as back to operational: https://www.paypal-status.com/product/production
- resolved Aug 01, 2025, 03:01 PM UTC
Earlier today some customers were having problems while making payments. Everything’s now back to normal and we’re sorry for any inconvenience caused.
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