Resolved after 3 hours 9 minutes, affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), on May 3, 2026.
A fix has been implemented for the issue affecting BGN FX rates. We are continuing to monitor the situation to ensure that the issue is fully resolved.
Affected components
Update timeline
- investigating May 03, 2026, 03:27 PM UTC
We are currently investigating an issue affecting FX rates for BGN (Bulgarian Lev). This does not impact all customers, but some may experience incorrect or unavailable rates. Our team is actively working to identify the root cause and restore normal service.
- identified May 03, 2026, 03:49 PM UTC
We have identified the cause of the issue affecting FX rates for BGN (Bulgarian Lev). A fix is currently being implemented, and we are working to restore normal service as quickly as possible.
- monitoring May 03, 2026, 05:36 PM UTC
A fix has been implemented for the issue affecting BGN FX rates. We are continuing to monitor the situation to ensure that the issue is fully resolved.
- resolved May 03, 2026, 06:37 PM UTC
This incident has been resolved.
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