Crypto.com incident
Performance issue - Email, SMS, Support Chat, Plaid (US cash account)
Notice Vendor's status page →
Resolved after 2 hours, on October 20, 2025.
The SMS OTP service is now up and running. Users can still log in with passkey, and logged-in users remain unaffected.
Update timeline
- investigating Oct 20, 2025, 08:16 AM UTC
Team is actively checking with upstream & downstream vendors and will keep you posted once there is an update
- identified Oct 20, 2025, 08:47 AM UTC
The SMS OTP service is now up and running. Users can still log in with passkey, and logged-in users remain unaffected.
- resolved Oct 20, 2025, 10:17 AM UTC
Email, SMS, Support Chat, Plaid (US cash account) services are back to normal
Your product runs on more than Crypto.com
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services