Crypto.com Outage History

We are currently experiencing issues with backend services which affects user's unable to place prediction orders. We are working on this now, sorry for any inconveniences caused

We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize for any inconvenience caused.

One of our AUD banking provider vendor "Monoova" is currently under going maintenance. During this period, users will not be able to use Monoova for AUD fiat deposit/withdraw. - Users can use our alternative AUD vendor "Assembly Payments" instead during this period. - For existing deposit/withdraw through Monoova, it will be resumed once the maintenance is complete.

We are aware of an issue where Crypto.com Card 3DS SMS verification codes are not being delivered. We are working closely with our vendor to resolve this as a top priority.

We are currently investigating an issue affecting USD ACH Instant Deposits. Customers may experience delays in their instant deposit being credited to their Crypto.com account. This may affect: - USD Fiat Wallet ACH Instant Deposit - USD funding via ACH Instant Deposit for Up/Down, Sports Predictions, and Equities positions Please be assured: - No funds will be lost — if an ACH Instant Deposit attempt is delayed, the corresponding amount will be credited to your account once the issue is resolved. - All other payment methods (card, crypto deposits, wire transfer) and withdrawals are functioning normally. Our team is working urgently to resolve this and is coordinating with our payment partner. Thank you for your patience, and we apologise for any inconvenience caused.

Staking requests for BARA, LION, MTD, and CORGIAI are temporarily unavailable. Staking and unstaking requests for VVS are also temporarily unavailable. Reward distributions for all affected tokens are temporarily paused due to an ongoing Cronos network disruption. Existing staked positions remain unaffected. We apologize for any inconvenience this may cause and will provide updates as they become available.

We are currently experiencing an issue with our equities service provider that is affecting cash transfers. Users may experience errors or be unable to complete cash transfers in or out at this time. Our service provider is actively investigating the issue, and we are monitoring the situation closely. We appreciate your patience and will provide further updates as they become available.

EGLD staking operations and reward distributions are temporarily paused for scheduled validator maintenance, with services expected to resume by August 26.

Deposits and Withdrawals of RAVEN have been paused due to ongoing security concern

Deposits and Withdrawals of ORAI have been paused due to ongoing security concern

We are currently experiencing processing delays with deposits and withdrawals across all networks. Please be assured that your funds and transactions are completely safe. Our team is actively investigating the issue and working to restore normal operations as quickly as possible. We will provide further updates as soon as we have more information.

We are currently experiencing an issue with our vendor which provides card payment services for US users. Users may experience delays or errors when topping up cards, viewing deposit methods, or setting up bank accounts and transferring funds. We are investigating and will provide updates as we have more information.",

We are continuing to investigate this issue.

Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing delays until service is fully restored. Recommended Action: We advise using Banking Circle, our backup EUR vendor, for all transactions during this period.

We are aware of an issue preventing UK Crypto.com Exchange users from completing the EDD form, which temporarily restricts trading activity. Our team is working to resolve this with the highest priority.

We have temporarily disabled deposits and withdrawals on the SUI network in response to an ongoing network issue. Affected tokens: SUI, USDC, CETUS, IKA, WAL.

KSM staking and unstaking are temporarily unavailable as we migrate to a new staking pool provider. KSM staking rewards will not accrue during this period. Your KSM balance is not affected. We will provide an update once services resume.

We're currently experiencing some issues with our USD fiat wallet provider Greendot. Users may see some delays or error when trying to set up USD cash account, deposit, withdrawal may be temporarily unavailable during this period

Deposits and Withdrawals of RUNE have been paused due to ongoing security concern

Please note FLR Staking has been suspended except for users in US and Canada regions due to validator change. We will update when the staking service is resumed.

We are working hard now to fix this issue. You can still use the Crypto.com Main App in the meantime.

We are currently investigating an issue that some stocks may not display market data in the mobile app

We are temporarily suspending Litecoin (LTC) deposits on Crypto.com App and Exchange while we monitor a developing situation on the Litecoin network. This is a precautionary measure to protect our users. We are actively monitoring the situation and will restore deposit functionality as soon as it is safe to do so. We apologize for any inconvenience and will provide further updates here.

We are currently working with our email provider to resolve this issue involving delayed emails to Crypto.com users.