Crypto.com incident
Crypto.com Main App Android Users onchain unstake issues
Resolved after 2 days 20 hours, on October 21, 2025.
Our fix have been developed, it will be included in the next app version 3.219.11 - ETA 24th Oct.
Update timeline
- identified Oct 21, 2025, 10:44 AM UTC
We have identified an issue with current version of Crypto.com Main app 3.219.10, where if users try to unstake they will get an error. The issue will be fixed on 22 Oct 2025. Sorry for the inconveniences caused.
- identified Oct 22, 2025, 07:33 AM UTC
Apologies this is taking longer than we had originally expected, the new ETA for the fix will be 23 Oct 2025.
- identified Oct 23, 2025, 10:23 AM UTC
Our fix have been developed, it will be included in the next app version 3.219.11 - ETA 24th Oct.
- resolved Oct 24, 2025, 07:20 AM UTC
Our fix has been deployed, the service is resumed
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