Crypto.com incident

USA stocks account may be showing zero balance unexpectedly

Resolved after 22 hours 38 minutes, on April 16, 2026.

investigating Apr 16, 2026, 06:26 PM UTC

We have identified the root cause of this issue and are working to resolve the balance display so it shows the correct balance in USA stocks accounts

Started
Apr 16, 2026, 06:26 PM UTC
Resolved
Apr 17, 2026, 05:04 PM UTC
Duration
22h 38m
Detected by Pingoru
Apr 16, 2026, 06:26 PM UTC

Update timeline

  1. investigating Apr 16, 2026, 06:26 PM UTC

    We have identified the root cause of this issue and are working to resolve the balance display so it shows the correct balance in USA stocks accounts

  2. resolved Apr 17, 2026, 05:04 PM UTC

    This incident has been resolved.

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