Resolved on October 22, 2025.
Between 23:04 22/10/2025 BST and 04:13 22/10/2025 BST, a network communications issue with the TSYS host caused intermittent authorisation and settlement failures. A small number of settlement batches were affected, which will result in delayed funding or settlement occurring outside of the usual schedule. The issue has been resolved, and all systems are now operating normally.
Update timeline
- resolved Oct 23, 2025, 09:50 AM UTC
Between 23:04 22/10/2025 BST and 04:13 22/10/2025 BST, a network communications issue with the TSYS host caused intermittent authorisation and settlement failures. A small number of settlement batches were affected, which will result in delayed funding or settlement occurring outside of the usual schedule. The issue has been resolved, and all systems are now operating normally.
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