Is Creditcall down?

We are aware of a technical issue that resulted in a delay in processing certain submitted transaction files. This issue did not affect all transaction files. While the impacted files have now been successfully processed, some merchants may experience a one business day delay in receiving funding. Our technical teams are actively investigating the root cause and assessing the full impact.

AIB First Data identified the cause of the issue affecting transaction processing and are working to resolve it. Some customers may continue to experience errors, delays, or difficulty processing transactions. We will provide further updates as we receive them.

The issue affecting the processing of certain transaction files has been resolved, and all impacted files have been successfully processed. Some affected merchants may experience a delay of up to one business day in receiving funding.

First Data Rapid Connect is recovering from an issue affecting batch settlement. Some customers may experience delays in associated funding. Our engineers are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.

First Data Rapid Connect is recovering from an issue originating from Fiserv that affected batch settlement. Some customers may experience delays in associated funding. Our engineers are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.

This incident has been resolved.

We are currently investigating a delay affecting settlement for BarclaycardHiso transactions processed on 19 September. As a result, affected customers may experience delays in funding. We are working with the relevant parties to investigate the issue and will provide further updates as more information becomes available.

The settlement delay affecting BarclaycardHiso transactions processed on 19 September has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.

Between approximately 06:30 UTC and 10:30 UTC, First Data Merchant Solutions (DL Host / Nashville) experienced an issue affecting settlement processing. As a result, some customers may experience delays in funding. Settlement processing has since resumed, and affected settlements are expected to be reattempted during the next settlement cycle.

NMI Engineers have identified and resolved the issue with eKashu service and will continue to monitor its status. We will provide another update when we have confirmed that it is stable.

The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.