Creditcall incident

Connection to Barclays

Resolved after 7 hours 11 minutes, affecting Barclaycard (APACS), on February 14, 2026.

monitoring Feb 14, 2026, 02:19 AM UTC

We are currently seeing intermittent approvals and will continue to monitor.

Started
Feb 14, 2026, 01:29 AM UTC
Resolved
Feb 14, 2026, 08:41 AM UTC
Duration
7h 11m
Detected by Pingoru
Feb 14, 2026, 01:29 AM UTC

Affected components

Barclaycard (APACS)

Update timeline

  1. investigating Feb 14, 2026, 01:29 AM UTC

    We are currently investigating a potential connection issue with Barclays that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result. We are currently investigating and will provide an update as soon as possible

  2. investigating Feb 14, 2026, 01:37 AM UTC

    We are continuing to investigate this issue.

  3. identified Feb 14, 2026, 01:52 AM UTC

    The issue appears to be with the Barclays service

  4. monitoring Feb 14, 2026, 02:19 AM UTC

    We are currently seeing intermittent approvals and will continue to monitor.

  5. resolved Feb 14, 2026, 08:41 AM UTC

    This incident has been resolved.

Your product runs on more than Creditcall

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →