Resolved after 55 minutes, affecting console.us1.crashplan.com and console.us2.crashplan.com and 1 more, on November 17, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
console.us1.crashplan.comconsole.us2.crashplan.comconsole.eu5.cpg.crashplan.comconsole.us2.crashplanpro.com (Small Business)
Update timeline
- investigating Nov 17, 2025, 07:53 PM UTC
We are experiencing with the CrashPlan Cloud Console being Down. We are investigating the issue and will provide an update shortly.
- investigating Nov 17, 2025, 07:57 PM UTC
We are continuing to investigate this issue.
- identified Nov 17, 2025, 08:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 17, 2025, 08:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 17, 2025, 08:48 PM UTC
This incident has been resolved.
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