CrashPlan incident

CrashPlan Console Usability Issues - US1

Resolved after 23 hours 12 minutes, affecting console.us1.crashplan.com, on September 11, 2026.

monitoring Sep 12, 2026, 12:35 AM UTC

We are continuing to monitor for any further issues.

Started
Sep 11, 2026, 02:55 PM UTC
Resolved
Sep 12, 2026, 02:07 PM UTC
Duration
23h 12m
Detected by Pingoru
Sep 11, 2026, 02:55 PM UTC

Affected components

console.us1.crashplan.com

Update timeline

  1. investigating Sep 11, 2026, 02:55 PM UTC

    We have detected problems accessing and using the CrashPlan US1 console and are investigating.

  2. identified Sep 11, 2026, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 11, 2026, 04:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 12, 2026, 12:35 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 12, 2026, 02:07 PM UTC

    This incident has been resolved.

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