Resolved after 3 hours 28 minutes, affecting console.us1.crashplan.com and console.us2.crashplan.com and 1 more, on January 21, 2026.
The issue has been identified and a fix is being implemented.
Affected components
console.us1.crashplan.comconsole.us2.crashplan.comconsole.eu5.cpg.crashplan.com
Update timeline
- investigating Jan 21, 2026, 09:18 PM UTC
We are experiencing with the CrashPlan Cloud Console being unreachable. We are investigating the issue and will provide an update shortly.
- identified Jan 21, 2026, 10:21 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 22, 2026, 12:47 AM UTC
This incident has been resolved.
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