Resolved after 17 hours 30 minutes, affecting console.us2.crashplan.com, on February 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
console.us2.crashplan.com
Update timeline
- identified Feb 24, 2026, 11:18 PM UTC
We have identified an issue with storage server dbc-sea in our PROe Cloud, US destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- monitoring Feb 25, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 25, 2026, 04:49 PM UTC
This incident has been resolved.
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