CrashPlan incident

US2 CrashPlan Cloud Storage Issue: aaa-sin

Resolved after 3 hours 59 minutes, affecting console.us2.crashplan.com, on November 21, 2024.

identified Nov 21, 2024, 05:33 PM UTC

We have identified an issue with storage server aaa-sin located in our PROe Cloud, SIN destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

Started
Nov 21, 2024, 05:33 PM UTC
Resolved
Nov 21, 2024, 09:33 PM UTC
Duration
3h 59m
Detected by Pingoru
Nov 21, 2024, 05:33 PM UTC

Affected components

console.us2.crashplan.com

Update timeline

  1. identified Nov 21, 2024, 05:33 PM UTC

    We have identified an issue with storage server aaa-sin located in our PROe Cloud, SIN destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. resolved Nov 21, 2024, 09:33 PM UTC

    This incident has been resolved.

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