Resolved after 1 day, affecting console.us2.crashplan.com, on November 25, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
console.us2.crashplan.com
Update timeline
- identified Nov 25, 2024, 09:10 PM UTC
We have identified an issue with storage server daa-ams located in our PROe Cloud, AMS destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- monitoring Nov 26, 2024, 01:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2024, 09:14 PM UTC
This incident has been resolved.
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