Cornerstone incident
Reporting 2.0 – FRA (EU) SL1 - Unable to Create or Edit Reports Due to Unresponsive Report Builder
Resolved after 1 hour 29 minutes, affecting Reporting 2.0, on October 12, 2026.
The Engineering Team has confirmed that Reporting 2.0 is now functioning as expected. This is successfully resolved. Thank you for your patience and understanding!
Affected components
Update timeline
- investigating Oct 12, 2026, 07:43 AM UTC
Users may experience an issue with Reporting 2.0 in the Production environment, where the report builder fails to load the available data fields, preventing users from creating new reports or modifying existing ones. When users attempt to create a new report or edit an existing report, the report builder interface loads but does not display the available fields required to configure the report. As a result, users are unable to add or modify table columns, apply filters, or complete report configuration.
- resolved Oct 12, 2026, 09:13 AM UTC
The Engineering Team has confirmed that Reporting 2.0 is now functioning as expected. This is successfully resolved. Thank you for your patience and understanding!
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